Microsoft Dynamics CRM 2013 is a fully integrated Customer Relationship Management (CRM) system. Microsoft Dynamics CRM gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post-sales. With tools to enhance your company's sales, marketing, and customer service processes—along with native Microsoft Office Outlook integration—Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution.
Microsoft Dynamics CRM Cloud
Microsoft CRM cloud is available for all users, from one-man-bands through to large corporations.
The cloud offering does provide customisation capability.
Microsoft CRM On-premise
Infrastructure requirements are MUCH more demanding than with Maximizer CRM On-premise.
The on-premise offering provides advanced customisation capability, both for web access and desktop access.
Microsoft CRM desktop and web access integrates with Microsoft Outlook and Microsoft Word.
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